Customer Reviews

Find out what customers are saying about East County Pre-Owned Superstore.

5 Stars

I bought my car a few months ago, and I never had the chance to write a review. This place is amazing. They are great. Tony and Pouria helped a lot, and still, when I have a question, everyone in the dealership is ready to help. I have no issues with my car and really appreciate them all, especially Tony, Pouria, and Jay. So trustworthy. Totally recommend this place.

Customer: shervin hejazi
Date: 2024-03-07

5 Stars

Ethan was enthusiastic, helpful and knowledgeable throughout the entire sales process. I very much recommend coming here to purchase your next vehicle. Ethan and the finance team really went above and beyond to get me the best deal possible both with the car I traded in and the car I purchased.

Customer: Melissa Valdez
Date: 2024-02-28

5 Stars

Awesome buying experience! All the sales, service, and finance people were awesome! Fixed all the little things needing repaired and detailed it like it was brand new! I highly recommend purchasing your used vehicle from their enormous inventory!

Customer: tracy stephenson
Date: 2024-02-13

5 Stars

I bought a 2016 Kia Optima. It was super clean. I love it. Getting it tinted as we speak. So far the car runs immaculate. I purchased warranty just in case. The guy who helped me I believe was Jose if the name is wrong forgive me. I waited a couple weeks to test the car first .

Customer: Dermon Lewis
Date: 2024-01-06

5 Stars

Had the best experience today with Josh! He went above and beyond to help my daughter with her first car. The whole staff from start to finish made sure we were taken care of and the car was in top condition before she drove off. Thank you so much for taking care of her.

Customer: Tracie Murphy
Date: 2023-10-19

Excellent sales man, he was able to help both me and my

Excellent sales man, he was able to help both me and my wife find cars that matched the needs of what we wanted.

Customer: stead.chris
Date: 2023-10-18

5 Stars

I bought my Nissan NV200 here. 3 years on and it's still going strong. It's a great little van. The sales team was very helpful. The price was right.

Customer: Maryam Abdullah
Date: 2023-09-28

5 Stars

i use to have reservations about used car salesmen, but my experience with Kyle was superb. He went above and beyond to assure that i have a great vehicle which i now have. No pressure. just facts and competent representation. Well done.

Customer: helmutt sandiego
Date: 2023-08-25

5 Stars

I cannot recommend Kyle, my Sales Pro at East County Pre-owned enough. He is magnitudes ahead of the old, "used car sales guy." He is honest, congruent, trustworthy, adept at connecting with another human in the most meaningful possible way. But most of all, is his integrity. He does what he says he will do when he says he will do it AND when things came up that were outside his control, he could have said, "not my problem," but he owned it as if it were. Of all the years and cars I've bought, this was the most important as it was my son's first car, and I have never, ever been more impressed with a car sales pro then I was with Kyle. If you go there and he's not there, come back when he is, I promise you, you will be glad you did!

Customer: Neal Tricarico
Date: 2023-08-18

Very good service and genuine care for the want and needs

Very good service and genuine care for the want and needs of their customers, James Duque is amazing!

Customer: mark daza
Date: 2023-08-17

Good attention, very friendly tried their best to fit our

Good attention, very friendly tried their best to fit our needs. Will recommend this dealer

Customer: nima.sandoval
Date: 2023-07-27

5 Stars

If you’re wanting to deal with people who genuinely have your best interests in mind, GO HERE! I’m a Math and Econ major and have been self supporting since I was 17 so needless to say, I knew my EXACT budget and monthly payment, I knew exactly what brands I would buy from, as well as mileage, tank size and mpg. I had went to several locations that claimed they had no inventory of my interest or would try to push on me a 23,000 used car. This place was my first and should have been my last stop. The first time I went I worked with Adrian. Such a wonderful person to work with! He showed me so many options and I fell in love with two. Today I came back and worked with Ali and who I assumed to be the owner or manager, Poria. They were so patient and so kind and after many years I finally got my car today!

Customer: Katherine Dodge
Date: 2023-07-14

5 Stars

The sales man was very knowledgeable and made the whole experience painless. He was able to work out every detail while I was there and I was able to drive away that same day with my new car.

Customer: Linda Beck
Date: 2023-07-13

5 Stars

Honestly was scared to buy. However they made it really simple and easy. I bought my first truck from here with a great price with 20k miles on it. Clean title and everything! Had some issues with the vehicle that was weird but took it back and the supervisors were very concerned and helpful. Carlos the mechanic supervisor was a great help. If I’m going to get another vehicle it would be from them.!

Customer: Joseph Roberts
Date: 2023-07-10

I'm very happy right now I'm going home with a new car

I'm very happy right now I'm going home with a new car thank you I appreciate you guys

Customer: Loralynn
Date: 2023-07-05

I had a great experience with James.

I had a great experience with James. As a first time car buyer he was patient and very knowledgeable of the entire process. He was not pushy and overall has a great sense of calmness that every car buyer needs. James made this a memorable experience hands down! I highly recommend James Duque.

Customer: yadiraolive
Date: 2023-07-04

Had an incredible time working through the process of

Had an incredible time working through the process of getting my car with James Duque and Pouria K.

Customer: Garybalaoing
Date: 2023-06-19

James Duque was an amazing salesman.

James Duque was an amazing salesman. He made this experience very memorable. I couldn't be happier with my car buying experience.

Customer: Honey
Date: 2023-06-01

James Duque was an amazing salesman.

James Duque was an amazing salesman. He made this experience very memorable. I couldn't be happier with my car buying experience.

Customer: Honey
Date: 2023-05-31

A guys is a good guy i know that why I come to this store

A guys is a good guy i know that why I come to this store , Just say Thanks a lot and I appreciate it

Customer: ako.usa
Date: 2023-05-15

They went above and beyond when it came to customer

They went above and beyond when it came to customer service. Very attentive. Thank you so much!

Customer: motorresagana
Date: 2023-04-04

i was looking to buy a car i went to 5 different dealers

i was looking to buy a car i went to 5 different dealers but i came across this one i called and james duque was more than helpful he took time to send me cars pictures and was more than satisfied grate daler and grate staff thank you can wait to enjoy my new car highly recommend

Customer: jose718gutietrez
Date: 2023-04-03